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This is why I don’t call myself a service designer any more

UX Collective

I was so excited when I first heard — in 2005, I believe — that there is such a thing that offers a look at design from a system point of view in the form of university studies. When I looked up the available MSC programs, I was immediately drawn to Product Service System Design. I loved the idea!

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Don Norman and the Emotional Side of Design

Inkbot Design

The emotional experience of using a product can be just as necessary. ” Over two decades later, emotional design remains integral to creating products and experiences that truly resonate with users. This article will explore what emotional design means, why it matters, fundamental principles, and how it applies today.

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Reflections of a product designer

UX Collective

hashtag zoom responsive internet bitmap of Christopher Smith ;) Recently, I’ve been talking to larger teams so I can work on more impactful products with greater reach and get back into more mentorship opportunities. Whether you like it or not, we are a very capitalist society and we need to design products that fit into that society.

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Can technology generate serendipity?

UX Collective

But the phenomenon of accidental discovery is much different from how today’s computers and digital products are built. In a digital world every occurrence is planned to keep users in “flow”, to optimise funnels, user behaviour is engineered and there is no serendipity in it — everything is pre-programmed and decided upfront.

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Incorporating UX Research in agile-based product development

UX Collective

UCD generally involves specification and delineation of the context of use, identification of business requirements and user goals that constitute product success, and iterative creation and evaluation with users of design solutions. 2004; Mao et al., one such methodology is Agile. 2014; Schön et al., 2017; Sfetsos & Stamelos, 2010).

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Cyber Monday & Black Friday Tips for Customers and Entrepreneurs

Template Monster

The solution was to cut prices for expensive consumer products the next day after Thanksgiving. Cyber Monday came to be in 2005 when online retailers and the National Retail Federation announced it as an online shopping equivalent of Black Friday. You need to get up early and you will get all the best prices for your chosen products.

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Direct tax filing: is this the end of Intuit’s lobbying?

UX Collective

Even if your taxes are withheld by your employer, you still have to file “tax returns” through one of these products. However, the IRS has repeatedly taken the position that their goal is provide a free, direct filing tool that is one of many tools in the continuum from self free-file, to paid filing products, to hiring a tax professional.