15 Must-Read Tips on Managing Client Expectations

Creative Boom

The dream of landing a new client can sometimes turn into a nightmare. When that happens, it's natural to blame the client. Yet, it's often possible to stop such relationships from turning sour by improving how you manage client expectations from start to finish.

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12 Graphic Design Portfolio Essentials (Top Tips for Landing Clients)

Just Creative

No truer is this mantra than when you want to impress potential clients with your portfolio. That means incorporating the latest design trends so potential clients take notice and pick you over your competitors. Clients love to know the reasoning behind your creative process.


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How to Win More Freelance Clients When You've Quit Social Media

Creative Boom

And it's not like posting on social media is the best way to find new clients anyway. Then read on, as we offer ten practical tips to win freelance clients without using social media. Organic search brings in over 90% of our clients and customers," says designer Mike Hindle.

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Five ways a.design domain helps you win clients

Creative Boom

And it can be a great way to win more clients and boost your freelance practice or company. Image licensed via Adobe Stock. Getting a URL that ends in.design is simple and easy. But you don’t have to take our word for it.

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Dealing With an Absentee Web Design Client


It also requires a healthy dose of communication between a designer and their client. Because, without client input, how can you possibly achieve a project’s goals? Of course, not all clients work this way. Prolonged silence from these types of clients is understandable.

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How to Provide Great Support to Your Web Design Clients


Even if you’ve built an amazing website for your client, poor support is likely to damage the relationship. Let’s look at a few ingredients for keeping your websites running smoothly and your clients happy. When a client approaches you with an issue, it’s easy to jump to conclusions.

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Helping Your Clients with Unexplained Website Phenomena


Working with clients is always an adventure. One thing you can count on, however, is that there will come a time when a client has trouble (real or perceived) with their website. For example, a client sees something that you can’t. For clients, JavaScript is downright stealthy.

30 Amusing Stories of Clients From Hell

Inspiration Feed

Everybody has at least one client horror story, especially if you’re a designer or developer. Dealing with imbecile clients who just don’t understand the hard work and time it takes to create a beautiful design takes guts.

How to Gain the Trust of Your Web Design Clients

Speckyboy Design Magazine

Trust is the foundation of a good client/designer relationship. Just about every freelancer has a story about an untrustworthy client. Web designers have a part to play in terms of gaining the trust of clients as well. So, how do you gain the trust of a client?

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How to Help Your Clients Overcome Fear of Commitment


Because of that, a commitment-phobic client may become overwhelmed. When clients can’t make the necessary decisions regarding their website, there’s very little a designer can accomplish. The following are some ways to help even the most skittish of clients move forward. -->.

Clients Make Too Many UX Decisions. Here’s How to Stop Them.


The boundaries between a web designer and their client can often become blurred. Designers, in an effort to please paying customers, put client feedback into action – even if it leads the project in the wrong direction. Let’s explore some ways to keep clients at a safe distance from UX.

The Grumpy Designer Wonders: Why Are Clients So Cheap?

Speckyboy Design Magazine

Yet, that’s what so many clients have come to expect. With that in mind, let’s take some time to discuss cheap clients and how they limit what a designer can reasonably accomplish. This inevitably leads to clients who want that one extra feature.

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How to Handle These 9 Client Types like a Pro


The freelancer-to-client relationship is a tricky thing to deal with. Your ability to work with the various types of clients can make or break your freelancing career. Every client is different. 7 Signs It's Time to Fire Your Clients.

A Client’s Role in Website Accessibility

Speckyboy Design Magazine

It also requires our clients to buy in as well. With that, we’ve put together this guide that is filled with ways clients can help in the process. Both designers and their clients tend to like shiny things – not that there’s anything wrong with that.

How to Stop Getting Burned by Your Design Clients

Speckyboy Design Magazine

It seems like every designer has a horror story or two (or seventeen) about getting ripped off by a client who refuses to pay. ” But really, it’s often the only thing you can do if you find yourself in an unfortunate money situation with a client. Choose Your Clients Well.

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Dealing With a Panicky Design Client

Speckyboy Design Magazine

Everyone has had the kind of clients that you wish you could punch – the scope creepers , the micromanagers, the non-payers. But there’s a certain kind of client in particular who is as much a danger to themselves as they are to you.

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Why Web Design Client Referrals Aren’t a Slam-Dunk

Speckyboy Design Magazine

Booking new clients this way can allow you to forgo at least some of the costs involved with traditional marketing. Plus, there’s something to be said when an existing client goes out of their way to tell a friend about you.

Helping Your Clients Master eCommerce

Speckyboy Design Magazine

Among the biggest challenges is finding out exactly what a client wants and needs. First, it’s all about showing clients the lay of the land. Let’s take a look at some ways to help clients make sense of eCommerce. This is where client training plays a big role.

What Your Clients Need to Know About a Website Redesign

Speckyboy Design Magazine

Clients may not fully realize how much work goes into building a great website. Redesigns are among the toughest concepts for clients to grasp. Both clients and designers have to buy in. As is often the case, a designer’s ability to educate clients is key.

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How To Improve Your Photography Brand to Get More Clients

Just Creative

And there are many reasons why many of them are losing a steady client base. Not only will the client look at their portfolio, but also require that photographers have some form of guarantee for their work. Attract new clients. A stable brand usually gets the most clients.

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4 Ways Clients Can Hurt Project Outcomes (and How You Can Save the Day)


Clients can be especially difficult to deal with in this area. With that, let’s explore some ways that a client could negatively impact the outcome of a project. It stands to reason that you can’t help a client achieve their goal if no one knows what it is.

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How to Help Your Clients with Website Content Strategy

Speckyboy Design Magazine

First, clients are generally not content creators. Here are a few ways you can help your clients with their website content strategy. Search out the key selling points and discuss them with your client. The goal is to help your client to narrow their focus.

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Freelancers: Collecting Comprehensive Creative Brief from Your Client


The bakery incident bears a striking similarity with a typical scenario at an advertising agency or a design studio, when a creative brief is collected from a client. How to Work Better with Clients. How to Work Better with Clients. Info about the Client Company.

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8 Ways Freelancers Can Stand Out & Win More Clients

Just Creative

8 Ways New Freelancers Can Stand Out From The Competition To Get More Clients. But, is this really the kind of client you wish to have? Going cheap is not the solution, especially when you are trying to get your business off the ground and gain respect from high-paying clients.

How to Present your Logo Designs to Clients – Top Tips & Tools

Just Creative

It’s presenting your work to clients. So, they convey their reasoning and vision to clients – while beginners simply send an image. A good presentation allows you to: Sell your logo designs to prospective clients. The client hasn’t seen any of your logos yet.

How to Improve Your Communication With Clients

Speckyboy Design Magazine

When you drown your clients in information they don’t need to know, they’ll usually have a similar reaction. When a potential client asks about what kind of design services you offer, do you tell them something to the effect of “oh, a little bit of everything?”

Finding Your Comfort Zone with Clients

Speckyboy Design Magazine

It also requires communicating with both current and prospective clients. But client relations? While I’m far from perfect, I have learned some valuable lessons about gaining comfort and confidence with clients. Meet Clients Where They Are.

How to end things amicably with a painful client

Creative Boom

Clients are humans too, and even though we might rail against them in private, ditching them is rarely an easy thing to do in practice. Maybe your client doesn't pay on time. Common reasons why clients are difficult and how to tackle them. In short, this client seems, well.dodgy.

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The Types of Freelance Design Clients You Should Avoid


Maybe your teachers warned you to be as discerning as possible when taking on new clients (or maybe they told you the opposite, but you knew it was BS), but reality is often a rude awakening from what you expected when you first started working. A bad client is bad news , period.

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How to Help Your Clients Choose the Right eCommerce Payment Gateway


Sure, our client wants feature x , y, and z – but how do we make it happen? Here are some tips for helping your clients choose the right eCommerce payment gateway. Discuss the features and functionality the website will need to satisfy your client’s goals.

Jumping Through Hoops for Prospective Web Design Clients

Speckyboy Design Magazine

Booking new clients for your web design business is challenging. Once in a while you’ll run into a prospective client who plays the part of the sly host. You’re trying to land a new client but have to endure the third-degree.

Dealing With Sudden Client Designer Syndrome

Speckyboy Design Magazine

We’ve all been there: a client really, really wants to make a change to your design that, as a designer, you can immediately tell will result in disaster. What are your clients’ true desires , you ask? If they can’t, it’s probably time to find a new client.).

My Client Made Me Do It: True Tales from the Grumpy Designer

Speckyboy Design Magazine

But let’s not dismiss the role clients play in this chaos. More often, a questionable decision comes down to an opinionated client. Today, we’re going to celebrate (or roast) the features that we implement in order to keep clients happy. The Price of Keeping Clients Happy.

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What to Do When a Web Design Client Leaves

Speckyboy Design Magazine

Have you ever noticed that most freelance web design advice is related to gaining new clients? Instead of rehashing all the old strategies for increasing business, let’s talk about what happens when a client heads out the door.

Examining the Evolution of the Typical Web Design Client

Speckyboy Design Magazine

But, what about our clients? It’s fair to wonder how the typical web design client has evolved over the same time period. As someone who has been a freelancer since the late 1990s, I’ve witnessed a lot of change in client attitudes, knowledge and expectations.

Your Web Design Business Has Grown: How Do You Manage Legacy Clients?

Speckyboy Design Magazine

One thing you may not expect with that growth is the continued pull of your legacy clients. These longtime clients may still expect things to work the way they always have, even if it doesn’t fit with your current business model. Determine a Client’s Place in Your Business.

How to Handle Your Unhappy Client in 5 Easy Steps

Vandelay Design

Most freelance web designers dread the unhappy client. Maybe that's why there are so many posts out there about bad clients. You may even fear that the client won't pay you. Is there anything you can do about an unhappy client?

Dealing With Overly Opinionated Design Clients

Speckyboy Design Magazine

Of course, the equivalent of a shoemaker in the design world are the overly opinionated clients, that insists on bringing in a team of non-designers to muck up your smooth workflow. The solution involves bringing the client back to a familiar pain point: money.

Brief encounters: How to change your clients' briefing habits and nail their objectives

Creative Boom

Following on from his article on developing a fairer, more productive pitching process , Mark Davis, co-founder and creative director of property branding agency me&dave , offers insights and tips on the art of getting your clients to write better creative briefs.

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Helping Clients Rapidly Adopt New Business Models

Speckyboy Design Magazine

Clients are expecting to make big changes in a very short amount time. Advise Clients to Start Small. If a client approaches you with a big idea that will fundamentally change their business, it’s likely to have just as big of an impact on their website.