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Veterans can trust the US Department of Veterans Affairs again because of design

UX Collective

Eulani Labay and Roseann Stempinski worked with the VA and other governmental agencies starting in 2016. Although it took time and patience, the VA is now regarded as a center of customer experience (CX) excellence among governmental agencies. They helped the VA take new approaches and provide services that put Veterans at the center.

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Top Web Design Blogs in 2024

Noupe

The website offers valuable insights into modern, user-centered designs – from minimalist styles to immersive storytelling techniques and micro-interactions. Case Studies The platform exhibits outstanding work from top designers and agencies through case studies that exemplify innovative design solutions.

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The waves of research practice

UX Collective

A few agencies with permanent usability labs ran tests at high rates our team couldn’t afford; within the next few years a number of tech companies would have their own on-premise usability rooms and dedicated lab space. Buchanan) of design than industrial design. Interaction was a “higher order” (cf.

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A creative’s guide on starting a company

UX Collective

I was an inexperienced creative director at R/GA , one of the most respected digital agencies. That felt uncomfortable to me so I ended up talking openly to Bob Greenberg , my boss at the time and an absolute industry legend, about how I should think about my future. PJ had started his agency five or so years prior and was doing well.

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