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The waves of research practice

UX Collective

A few agencies with permanent usability labs ran tests at high rates our team couldn’t afford; within the next few years a number of tech companies would have their own on-premise usability rooms and dedicated lab space. Rigor didn’t matter so much as contact and baseline exposure to context. We needed customers and we needed insights.

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How to navigate the insanity of behavioral science

UX Collective

It is comprehensive, with an intuitive, theory-based structure that is easy to learn and grounded in the science of building digital products. But best of all, it’s an excellent choice for AI-infused behavioral product design. With this list, I could audit digital products and reverse engineer their psychological design patterns.

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A creative’s guide on starting a company

UX Collective

I was an inexperienced creative director at R/GA , one of the most respected digital agencies. I was tempted to stay but I did leave R/GA and joined AKQA , an agency that was not well known at the time. During an interview with a CEO/founder of a very respected creative agency network, I got curious about how he started his own.

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