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” Quality assurance (QA) is defined as: “A program for the systematic monitoring and evaluation of the various aspects of a project, service, or facility to ensure that standards of quality are being met.” — “ Quality assurance ,” Merriam-Webster. “In It looked realistic in 2004 but the rule was already irrelevant by 2005.
The act of storytelling strengthens empathy and provides perspective on how objects are imbued with meaning (A version of this article first appeared in the Winter 2016 issue of Innovation , the quarterly of the IndustrialDesign Society of America.) By 2004, I learned, the company was dwindling. What’s at stake here?’”
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