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Web Quality Assurance: From User Requirements To Web Risk Management

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” Quality assurance (QA) is defined as: “A program for the systematic monitoring and evaluation of the various aspects of a project, service, or facility to ensure that standards of quality are being met.” — “ Quality assurance ,” Merriam-Webster. VPTCS model © Élie Sloïm — Éric Gateau — 2001 — www.opquast.com.