The waves of research practice
UX Collective
MAY 10, 2023
Wave 1: 1980 to ~2030 The first wave was borne of an academic view. Building models of users (Beyer & Holtzblatt’s models of user work and flow, Cooper’s models of user goals and behavior) to drive design was not new. Buchanan) of design than industrial design. Interaction was a “higher order” (cf.
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