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The AI revolution for businesses and the customer experience

UX Collective

pic.twitter.com/ODlfrcAwm0 Gen Z’ers are worried about their job prospects in fear of AI. In a study of 400 students at Hult Business School in 2019, 96% of students that they were worried about the changes AI could bring to their professions. One of the key questions is how creative and ‘human’ will AI become?