Cool tech… but your product doesn’t work

Tech-obsessed companies don’t understand the mental models of today’s generation of users which contributes to their failure to find product-market fit because they can’t connect with their users.

Jocelyn Wright Powell
UX Collective
Published in
11 min readAug 19, 2023

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Driven Product & Experience Designer | UX Leader | Dog-lover | Coffee-Drinker | Plant & Puppy Photographer