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Brand Development Strategies: Crafting An Identity

Brand Development Strategies: Crafting An Identity

You're bombarded with brand messages everywhere you look these days. On billboards, social media, TV commercials — it never stops. And with so much noise, it's more complicated than ever for companies to cut through and truly connect with their audience.

But getting branding right has never been more crucial. An authentic, well-defined brand that resonates emotionally is a powerful asset in today's crowded marketplace. It builds trust, differentiation, and long-term customer loyalty.

So, how do you develop a brand identity that sticks? One that aligns with your core values and unique personality as a business? Where do you even start?

I'll take you through the brand development process in this comprehensive guide. We'll cover research, positioning, brand architecture, visual identity, content strategy, and more—everything you need to craft a standout brand that represents the heart and soul of your company.

Are you ready to stop blending in and start forging real connections? Let's dive in.

Why Brand Development Matters

Unilever Branding Design

“Brand is just a logo and some colours, right?”

Oh, if only it were that simple! Branding goes way deeper than surface-level visuals. A brand is the entire perceived personality, vision, and values surrounding a product or company. It's what people feel and associate when they interact with you.

A strategic brand development process lays the foundation for:

  • Differentiation in a saturated market
  • Emotional connection that builds loyalty
  • Increased value perception and pricing power
  • Internal cohesion around your company's mission and culture
  • Scalability as you expand products/services or locations

Without those core brand identity elements, you're just another face in the crowd. And we both know you're too special for that!

Step 1: Brand Research & Discovery

The brand development journey always starts with research. You can't define your brand identity without first understanding your business DNA, audiences, and competition inside-out.

I recommend kicking things off with a brand audit to assess your current situation. This typically includes:

  • Reviewing existing brand assets (logos, colours, taglines, etc.)
  • Analysing your website and digital presence
  • Internal interviews to grasp the company culture and values
  • External interviews or surveys with target customers
  • Social listening to see how people perceive your brand today
  • Competitive analysis of other major players in your space

The goal is to uncover critical insights like:

  • What makes your brand different or better? Where are the opportunities?
  • How do customers view you currently versus competitors?
  • What brand attributes or personality traits resonate most?
  • What emotions or deeper needs is your product/service fulfilling?
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Don't cut corners here. This foundational discovery lays the groundwork for authentic brand positioning that clicks.

A Few Research Tips

When interviewing employees or customers, never just read from a list of dry questions. Have a casual conversation and let people open up naturally.

For example: “What first came to mind when you heard our company name?” Or “If our brand was a person, how would you describe their personality?”

Ask follow-up questions to get people to elaborate and give specific examples. Those little, colourful anecdotes are pure gold for fleshing out your brand's core identity.

During the research process, note any recurring words, phrases, or sentiments you keep hearing pop up. Those reinforce which specific traits should be part of your brand's DNA.

And, of course, back your findings with solid data wherever possible. Website analytics, customer surveys, sales numbers, and more add crucial quantitative muscle.

Step 2: Defining Your Brand Positioning & Architecture

What Is Product Positioning

With those juicy insights from the discovery phase, we're ready to define the overarching brand strategy and positioning.

Brand Positioning

Brand positioning guides the rest of your messaging and identity development. It determines what you want to be known for and who you want to appeal to most.

What space in the market do you want to own? How do you want to be differentiated?

Distil those critical ideas into a simple 1-2 sentence positioning statement. For example:

“XYZ is the affordable, eco-friendly solution for busy city parents looking for no-fuss, nutritious meal options.”

This precise positioning steers your entire brand identity and messaging moving forward.

Brand Hierarchy & Architecture

Next, map out your specific brand hierarchy and product/sub-brand architecture. This clarifies how your master brand relates to any:

  • Product categories
  • Sub-brands (if applicable)
  • Service/solution offerings
  • Geographic locations

Will you have a unified, monolithic brand? An endorsed brand architecture? Or is it more of a pluralistic portfolio approach with individual sub-brands?

These brand architecture decisions get complex quickly, especially for larger companies. My advice? Keep it as simple and streamlined as possible.

Clearly define the role of your master brand and how sub-brands relate to/extend that core identity. Too much overlap or brand fragmentation creates a messy, inconsistent experience.

Step 3: Brand Identity & Messaging

Your positioning statement is like a compass. It guides you in the right direction but doesn’t bring the brand to life.

With core ideas agreed upon, it's time to get funky and bring them to fruition!

Brand Identity is everything that represents your company tangibly and intangibly. Key components:

Brand Essence: 3-5 words or traits that capture the brand's essence.

(e.g. “playful, inclusive, imaginative”)

Brand Story: A concise narrative that condenses your purpose and point of view into something emotionally compelling

Brand Voice & Tone: Specific guidelines for how you sound as a brand. This includes language, writing style, humour, etc.

Visual Identity: Logo design, colour palette, typography… all things visual identity

Content Guidelines: Consistent themes and talking points throughout the content creation

This part can be tricky. You want to create something memorable and unique while aligning with your core values— avoiding anything generic or forced.

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When done well, these elements become tools for consistently delivering the customer experience you’re looking for.

Brand Naming Strategy

Brand naming strategy deserves special mention, whether you're naming a new product, service or company.

A name is arguably the most visible and valuable brand of ammunition. It has to check many boxes, like:

  • Memorable and distinct, without being too wacky
  • Domain availability and searchability
  • Trademark eligibility with no legal conflicts
  • Global resonance that translates well across cultures/languages
  • Future-proof flexibility as your brand evolves
  • Authentic connection to your brand essence and story

There's an art and science to developing name options and running the legal/linguistic checks. It's an area worth getting professional consulting — names matter that much.

Brand Identity Spotlights

At this stage, most brand agencies create sample creative identity concepts. These flesh out how the big-picture brand strategy could come to life in visuals, messaging and more.

Working up a few distinct identity “spotlights” is so valuable. It gives leadership teams something concrete to evaluate and pressure-test the direction before going too far down a path.

Spotlights roll the brand positioning, personality traits, voice/tone and visual elements into sample logos, brand colours, mock content, package designs, ad concepts, etc. It brings the brand to life through immersive, real-world applications.

The feedback and refinement on these initial identity spotlights keep you headed in the right direction before broader creative rollout and launch preparation.

Step 4: Creative Expression & Content Strategy

Google Helpful Content Update

With all those foundational brand identity pieces in place, the fun starts! (For us branding geeks, at least.)

It's time to turn that strategy into a consistent, cross-channel brand experience that engages audiences across every touchpoint. The critical, creative expression channels:

  • Brand Websites: The core digital hub where branded content lives and the critical identity elements shine through design, UX, multimedia assets and more.
  • Marketing & Advertising: On and offline ads and campaigns that drive awareness of the brand and promote offerings in an unmistakable branded way.
  • Social/Digital: Active community management, content, and brand engagement through owned digital platforms like social media.
  • Branded Environments: Brand identity is translated into physical manifestations like offices, retail locations, event activations, and more, where people can immerse themselves in the brand IRL.
  • Employee Brand Experience: The brand must be embedded in the internal company culture and how employees experience things like workspaces and company communications. More on this below…

Your brand identity guidelines on each channel should dictate how the brand story is communicated and how visual identity elements are applied—everything from the written copy to design aesthetics, motion graphics, photography styles, etc.

Of course, each channel has unique requirements for different kinds of branded content and creative assets. An overarching content strategy outlines:

  • Brand content pillars and topics to cover
  • Formats, channels, and distribution plan
  • Editorial guidelines and governance processes
  • Goals, metrics, and measurement approach

Whether it's long-form blog articles, Instagram stories, corporate event videos, or sales presentations, your content should reinforce the defined brand identity. The look, feel, messaging, and personality shine through consistently.

But that doesn't mean things get stale or one-note, either. You can explore new ideas and take fresh angles within your brand's guardrails. Think of your brand as having one crystal clear point of view…with infinite ways to express it interestingly.

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The Internal Brand Experience Matters

Don't make the mistake of only focusing your branding efforts externally. An even more critical audience? Your very own employees!

No matter how brilliantly you've defined the brand, you can't bring it to life without engaging the internal team and living those brand values daily. Brand experience has to start from the inside out.

The internal communications, training, work environment, meetings, and overall company culture should all consistently reinforce key brand components like:

  • Brand Story and Mission: Why employees' work matters and where the organisation is headed
  • Brand Values and Behaviours: The expected attitudes and actions that reflect the brand
  • Brand Voice: Guidelines for how the brand should communicate, even in meetings or Slack
  • Visual Identity: Consistent applications like branded digital touchpoints, office branding, swag, and more

When employees tap into the authentic brand DNA and what makes your organisation unique, everything from hiring to innovation gets elevated.

They innately make on-brand decisions and deliver superior branded customer experiences. The culture embodies the brand, and the external outputs follow.

Brand Development Isn't a Quick Fix

As you've probably gathered by now, thoughtful brand development that resonates isn't a cursory box to check. It's a comprehensive, ongoing process of continuity stressed.

You can't just slap a new logo, fresh website, and some updated colours on things and poof; you're an iconic brand now!

Authentic brand building is challenging but deeply rewarding work. It takes:

  • Deep Self-Awareness: Honest introspection into your authentic core identity
  • Consumer Empathy: Understanding audiences' emotional needs and drivers
  • Courageous Decisions: Clearly defining what you want to stand for and sticking to it
  • Creative Bravery: Distinct visual and messaging expression that creates differentiation
  • Organisational Alignment: Commitment from top-to-bottom to embed the brand holistically

It's normal for brand development journeys to unfold over 6-12+ months when done correctly. Changes that are fundamental and far-reaching take time to happen.

However, the long-term payoffs are immense for organisations willing to put in the hard work upfront.

Fundamental Brand Development Principles To Live By

Luxury Branding Gender Neutral

Before wrapping up, here are some fundamental principles I believe are essential for successful brand development:

Keep It Simple

Resist the urge to be all things to all people. A focused brand positioning is more compelling than a generic, diluted one.

Stay Authentic

Don't follow trends or try to fabricate an identity that isn't grounded in truth. Be honest about your brand's core strengths and personality.

Make It Meaningful

Customers buy into brands that stand for something bigger than just functional benefits. Connect with shared values and higher-level needs.

Foster Consistency

While creativity keeps brand expressions fresh, all touchpoints should have a clear through line and consistency.

Evolve Proactively

As markets or your brand matures, evolve the identity proactively versus getting stale or irrelevant. But evolve with intention, not randomly.

Obsess Over Stakeholder Buy-In

You can have a brilliant brand strategy, but it's powerless unless you get buy-in and passionate adoption across the organisation.

Follow principles like these, and you'll be well-equipped to breathe life into a captivating, one-of-a-kind brand that lasts.

Closing Thoughts On Crafting A Standout Brand

I know it's an extensive, hairy process overflowing with strategic and creative considerations. But I hope this guide clarifies the critical components of developing a best-in-class brand identity.

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From architecting a positioning rooted in customer insights, defining the brand essence and story, expressing it creatively yet consistently across channels, and fostering internal brand love as ambassadors.

When all the interdependent pieces click into place harmoniously, that's when real brand magic happens.

Your company's brand becomes a priceless centrepiece for marketing, culture, innovation, and overall business growth. It's the gravity from which everything orbits and gains energy.

Best of all, branding showcases what makes your organisation unique and forges deeper connections that customers care about.

So what are you waiting for? If your brand doesn't yet stir rave reviews and enduring loyalty, do the work to create something unforgettable. Your business deserves that unfair advantage!

FAQs on Brand Development

How much should we budget for brand development?

Brand development costs can vary significantly based on agency fees, company size, industry, and the scope of work involved. According to the Ledge community, the average price for a comprehensive brand development project by a national agency is around $50,000-$100,000 at minimum. But more complex organisations with extensive sub-brands, locations, etc., could easily hit the $500,000-$1M+ range. For most companies, it's an investment that pays dividends for years.

How long does a brand development initiative typically take?

There's no one-size-fits-all timeline, as it depends on factors like brand complexity, internal resources, and approval processes. However, most experts recommend budgeting 6–12 months from start to brand launch for a comprehensive rebrand initiative. Brand development requires thorough insight gathering, multiple stakeholder approvals, extensive content and asset creation, and careful rollout planning.

Should we hire an outside branding agency or keep it internal?

That's a tough decision with pros and cons. Outside agencies bring specialised brand strategy expertise and fresh perspectives and can be more objective. However, they need to gain insider knowledge of the business. Internal marketing teams have that institutional context but can be too close to the brand or need help producing out-of-the-box ideas. Many companies leverage a hybrid model, using an agency for high-level strategy/creative but internal teams for rollout and governance.

Do we need to rework our whole brand or just refresh it?

Determining whether a brand refresh or complete rebrand is required depends on your situation. Refreshes focus on updating specific visual identity elements like logos/colours. They're ideal when overall positioning and essence are still solid. A comprehensive rebrand initiative is needed when you have fundamental strategy, architecture or messaging shifts to convey a new brand identity.

What metrics should we use to measure brand development success?

Some key performance indicators to watch include brand awareness levels, perception metrics from market research, share of voice/search trends, qualitative customer feedback, employee satisfaction & pride, and ultimately. Business performance indicators like sales growth, price premiums, customer acquisition/retention rates, and revenue/profit lift correlated to the brand's influence.

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Stuart Crawford

Stuart Crawford is an award-winning creative director and brand strategist with over 15 years of experience building memorable and influential brands. As Creative Director at Inkbot Design, a leading branding agency, Stuart oversees all creative projects and ensures each client receives a customised brand strategy and visual identity.

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