When the workaround is also inaccessible

The saga of Shane Burcaw and TSA Pre-Check.

Allie Funk
UX Collective
Published in
4 min readDec 6, 2022

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Shane Burcaw, a power chair user, kisses his wife Hannah in front of a sunset. A lake is visible behind them.
Shane and Hannah Burcaw, via Shane’s blog

When systems are inaccessible, disabled people are often told some variation of “why don’t you just do x?” Why don’t you just bring your own straw? Why don’t you just ask a friend for help? Why don’t you just use the other door?

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