Insights are not what you think they are

The truth about research insights.

David Tang
UX Collective
Published in
11 min readDec 16, 2023

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As a researcher, analyst, data scientist, or other knowledge worker, one of the worst questions you can get about your work is “What is the insight here?”

It’s like if you were a figure skater, and after performing your whole routine in front of a panel of 9 judges, you turn and their scorecards spell out “Is that it?”

A young girl frowning and giving two thumbs down
Photo by Thomas Park on Unsplash

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PhD turned UX/Design researcher. I talk about science, innovation, and finding your career path after PhD here: https://davidtangux.com