How UX research revolutionized the checkout process

E-commerce websites that added guest checkout immediately noticed an increase in sales.

Cíntia Antunes
UX Collective
Published in
5 min readSep 29, 2021

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Woman wearing red at the checkout in a physical store
From Adobe Stock by stokkete

Months ago I worked on a virtual store project with a classic checkout abandonment case. A considerable number of users were denying to complete the purchase.

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Brazilian designer living in Europe with long experience working remotely | Top Writer in Design | Let's chat: cintiantunes@gmail.com