2005 Design Strategy Digital Publishing 
Thinking Design
MARCH 3, 2023
Shirley Chisholm (1924-2005) “Unbought and Unbossed,” the first black woman elected to congress, the first woman to run for POTUS in 1972, Shirley Chisholm dedicated her life to advocating for civil and women’s rights. Her actual time of 72 days, 6 hours, and 11 minutes established a women’s record. Learn more * * * * * * * * *
UX Collective
MAY 10, 2023
Ten years later, Nielsen & Norman would publish Usability Engineering (1993) , and a year after that, the first edition of Handbook of Usability Testing (1994) would help to drive the work into clearer and better-understood practices. Originally published at [link] on February 14, 2023. We needed customers and we needed insights.
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UX Collective
JULY 16, 2023
I was an inexperienced creative director at R/GA , one of the most respected digital agencies. I met him and his partner John Boiler first at a meeting for Xbox, a client his agency 72andsunny and AKQA that I was working for shared from 2005 or 2006 for multiple years. Originally published at [link]. Have the stomach.
UX Collective
SEPTEMBER 11, 2021
They were short of the number they needed to break even though so money was being spent marketing to gain subscribers and a huge sum had been spent to gain parity with Netflix and support their digital presence. This was very much a service design strategy, but Blockbuster wasn’t prepared to implement this deep a revision.
UX Collective
MARCH 11, 2024
The term “ Umarell ” was coined in 2005, and in 2015, the Bologna city council’s “consultative commission for the naming of street” approved the naming of a public square to Piazzetta degli Umarells in recognition of the local fame of the concept — noting with conscious irony that the square was under construction at the time.
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