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This is why I don’t call myself a service designer any more

UX Collective

I was so excited when I first heard — in 2005, I believe — that there is such a thing that offers a look at design from a system point of view in the form of university studies. When I looked up the available MSC programs, I was immediately drawn to Product Service System Design. I loved the idea!

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17 Best Online Coding Courses (Free & Paid)

Just Creative

This article has been contributed by Jin Choi. If you’re reading this article, I imagine you’re interested in mastering this rewarding yet complex skill. Special programs take between four to six months to complete, and the price ranges from $39 to $79 per course. With the right resources, your learning curve can be cut in half.

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Don Norman and the Emotional Side of Design

Inkbot Design

This article will explore what emotional design means, why it matters, fundamental principles, and how it applies today. Author) English (Publication Language) 272 Pages – 05/11/2005 (Publication Date) – Basic Books (Publisher) −$6.10 $11.89 The Core Idea Behind Emotional Design What is Emotional Design?

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Direct tax filing: is this the end of Intuit’s lobbying?

UX Collective

TurboTax’s biggest competitor is the IRS  — if the IRS were to create a free, direct filing system, it would have an outsized negative impact on the tax filing software market. The IRS, caught in the middle, agreed to what in hindsight was a terrible middle ground called the IRS Free File program.

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Can technology generate serendipity?

UX Collective

Serendipity by design Ideas for applying serendipity principles in the digital world (I) An (un)expected discovery I love flea markets. In a digital world every occurrence is planned to keep users in “flow”, to optimise funnels, user behaviour is engineered and there is no serendipity in it — everything is pre-programmed and decided upfront.

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Cyber Monday & Black Friday Tips for Customers and Entrepreneurs

Template Monster

Cyber Monday came to be in 2005 when online retailers and the National Retail Federation announced it as an online shopping equivalent of Black Friday. In this article, I want to give you a bunch of tips for an enjoyable and productive Black Friday Cyber Monday experience. Use Customer Programs. Black Friday Pre-sale Weekend.

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10 Branding Tactics Every Marketer Should Master

Inkbot Design

10 Branding Tactics Every Marketer Should Master. We’re here to talk to you about some branding tactics that marketers can take advantage of. It’s the foundation upon which all future marketing and branding tactics are built. Offering a rewards program for frequent customers. This is untrue. $15.94.